Our Customers

What do our customers think about Trace and Access?

“Dave was very kind and helpful! He explained everything and answered all of our questions.” Mr Slosarczyk, Wrexham

Very efficient service, extremely friendly staff. Very polite, quick responses to queries.” Mr Roughton, Telford

“Excellent customer service, excellent communication, excellent staff. Very professional and friendly service.” Mr and Mrs Beal, Flintshire

“Trace and Access found the leak under my lounge floorboards, repaired it and redecorated too. The service was of a high standard and they were very easy to deal with.” Mr Murray, Merseyside

“From my initial call to the completion of the building work, the service was excellent. I have recommended Trace and Access to my family and friends.” Mr Knight, Luton

“Trace and Access came out to me in 2 hours and quickly found the problem in my bathroom. They made the repair and provided good advice. An overall excellent service.” Mrs Powell, Harrow

“We had a wet patch appear on our dining room ceiling. Trace and Access attended the same day and managed to find the problem under the bathroom floor. They carried out the work from the dining room, leaving our newly redecorated bathroom above completely undisturbed. I am very happy with the service and result.” Mr Palmer, Worcestershire

“There was a large escape of water under our post office and we could not find the cause. Trace and Access traced the problem to a burst pipe feeding a disused outside toilet. They stopped the leak and re-routed the pipework. I was impressed with their work ethic and professionalism.” Mr Thompson, Birmingham

“After larger national companies failed to find why my water bills were so high, I called Trace and Access. Dave and Phil found my leak under the kitchen cooker and explained that re-routing the pipes would prevent a repeat of the problem. My pipes were fed behind the kitchen units and no longer ran in the concrete. Trace and Access are a first rate company that succeeded where others had failed.” Mr Tait, Surrey

“Trace and Access used thermal imaging to map the hot water pipes of a property I was contracted to alter. They came to the site the same day I called. Within 2 hours of arriving they had the entire ground floor system mapped. My work was so much easier, thank you for your assistance.” JCF Construction, Cambridgeshire

“I am writing to acknowledge the work of Trace and Access at my cottage. The initial leak resulted in a huge puddle in the lounge. However, the pipe burst was actually traced to the hallway. Although the whole episode was not one I would want to experience again, the professionalism of the contractors made the process much more bearable.” Mr Roberts, Derbyshire

“I own several rented properties and was recommended Trace and Access by a local estate agent. The guys were sympathetic to the special needs of the tenants and got the property habitable in double quick time. I have thanked Sam and his crew but would like to record my satisfaction officially.” Mr Williams, Staffordshire

“I came home from work to find my kitchen underwater. I found Trace and Access on the web and they came out to me that evening and discovered a burst pipe behind the kitchen units in the wall. Thank you for the service. A life saver!” Miss Brown, Leicestershire

Call us now to discuss how Trace and Access can solve your leak problem.